IT from Cost Center to Revenue Generator

January 11, 2011 · Posted in Information Systems · Comment 

I have been schooled in the paradigm that IT is more of a necessary cost-center for the organization. The generally-accepted idea in essence is that we bought a computer for the same reason we bought the computer desk and chair. They are a necessity to do business, but they are an expense and do not directly affect the outcome of my revenue. This is still the common view today. That is why there is the so-called computer upgrade lifecycle and IT expenditures are one of the first take a hit when the organization faces tough times.

There is an alternative view to this generally-accepted idea. The alternative is not an easy sell and it does not have a manual or boiler-plate procedures, however if done right via a well-defined strategic vision and proper execution can transform the IT department from a necessary cost-center, into a valuable resource for revenue generation. Read more

IT / InfoSec Management through the A.R.M. Framework (no arm twisting necessary)

I will post a more detailed entry on this framework at a later date. A.R.M. stands for Assess-Resolve-Manage. It was a little simplified concept that I put together back in 2004 as part of my MBA thesis on Information Security for Small Businesses. The framework is actually adaptive enough that it can be implemented for effective IT management or any other form of management for that matter. Read more

Simple Principles for Effective IT Management

50-30-20 Principle

  • IT is about 50% people, 30% process and 20% product (technology)
  • Success of any IT department depends upon the people within the department and the people it supports. There has to be buy-in to IT initiatives and that the department offers value to its customer base
  • Processes (Procedures, Guidelines, Standards and Policies) should be aligned with overall business objectives to ensure that IT is not simply a cost center for the organization but also a value-add and integral part of overall revenue stream of the company. A key factor to ensure that there is alignment between IT and Business and that these processes support the objectives is buy-in from all the stakeholders within the organization Read more

Should have been posted yesterday | Let’s Read the Geek Mail

November 20, 2009 · Posted in Geek Mail · Comment 

I’ve been playing some catch-up all morning. Yesterday had a hectic day working on a couple of client requirements. Spent most of the morning today trying to figure out how to install a CAPTCHA feature in one of my sites. If I don’t get sidetracked or I don’t forget, I’ll talk about this very important feature especially if you have a site that allows for registration and other stuff.

Yesterday, I wanted to introduce another section of the site that I plan to do every Thursday, I call it “Geek Mail”. I subscribe to a whole bunch of mailing lists that has something to do with Technology, Security and a whole bunch of other stuff that is essentially the overall theme of this blog. Sometimes I get to read some of them, but most of the time they languish in my mailbox as “clutter”.

So I figured, I post some of them here (at least the intro and the link to the actual article, don’t wanna get dinged on some weird copyright infringement thingamajig)… I see this as having three benefits: (1) it’ll force me to read more, since I’ll try not to post anything that don’t make any sense to me;  (2) hopefully some of you will get some valuable nuggets out of these articles; (3) If the links don’t get outdated, it’ll help create my own personal knowledgebase just in case I am researching something, which you can use as well.

A quick disclaimer: Some of the links will require you to subscribe to their newsletter or whatever else they are offering. Please read and use your common sense. I have nothing to do with these people, I am much of a browser of their sites as you are and I am not getting paid on any of this stuff (If ever I am paid for anything I write – you will know). It is for your information and if you find value on the info, it is your job and your responsibility to take the necessary steps to get and properly use the info.

So without further ado, Let’s Read Geek Mail: Read more

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      nvd@nist.gov
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      nvd@nist.gov
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